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Warranty

Premier Care in Bathing Products are backed by the Premier Care Promise – and a Comprehensive Warranty

Premier Care Warranty Promise

At Premier Care in Bathing, we take our position as the leader in the Walk-In Bath and Walk-In Shower industry seriously.  We're so confident in our products that we offer a warranty that covers manufacturing or workmanship defects in materials and items manufactured by Premier.

Our tubs are made in the USA and guaranteed to uphold the workmanship standards we have put in place and have proudly stood behind for 30 years and counting.  You can rest assured that all of the products manufactured and distributed by Premier live up to the Premier Care promise to ensure quality standards and customer satisfaction year after year.


The Premier Care Warranty Program

When you partner with Premier, you are engaging in a one-stop shop for your safe bathing needs that will continue through your Premier product ownership. The Premier Warranty program is our way of letting our customers know we stand behind our product.

The Premier Warranty covers any manufacturing or workmanship defects in materials and items manufactured by Premier Care in Bathing, where such defects make the goods unfit to use for the purposes or specifications made by design.


Your Comfort and Safety is Our Number One Concern

We know your investment in a Premier Care in Bathing product is important to you.  That is why Premier Care products are warranted against manufacturing and workmanship defects for the following periods from the date that you purchase such products, subject to the limitations as outlined in our warranty documentation.


Walk-In Baths*

Door Seal: Lifetime Warranty
Bath frame and tub shell construction: Ten Year Parts Warranty
Mechanical: One Year Parts and Labor Warranty
Accessories: One Year Parts and Labor Warranty
Hydrovescent® Therapy System: One Year Parts and Labor Warranty
Fixtures: One Year Parts and Labor Warranty


Walk-In Showers*

Shower tray and walls: Ten Year Parts Warranty
Shower door: One Year Parts and Labor Warranty
Accessories: One Year Parts and Labor Warranty
Fixtures: One Year Parts and Labor Warranty

*See official warranty documentation as certain limitation or exceptions may apply.